Trust & Safety
Effective date: August 25, 2026
ChatGather is a safe space for groups. People come here to belong and connect with each other, and safety is essential.
Privacy by default
A few privacy protections are built in:
- Private groups by default: Groups are private by default. Private groups are not visible in Discovery, search, or on members' profiles. Groups can toggle their privacy settings anytime.
- Controlled messaging: You can only receive direct messages from people you share a group with. Leaders of public groups may be contacted by prospective members.
Your safety tools
A few things you control directly, anytime:
- Block: Stop any user from sending you direct messages.
- Leave: Leave any group chat or group at any time.
- Mute: Silence notifications from a group or conversation without leaving it.
Tools for group leaders
- Remove: Remove any member from your group.
- Ban: Ban any member. Banned members cannot rejoin your group or register for your group's events.
- Delete: Delete any message or event in your group.
Reporting others
To report another user, group, event, or message, open their profile or menu and select Report. You can also email us directly at chatgathersupport@altapath.net.
Moderation
ChatGather does not manually moderate all group activity. We may share a report with the group's leaders where appropriate, and we ask permission before sharing any personal information.
If a report points to a specific violation of our Terms of Service, ChatGather takes direct action. Depending on what we find, we may remove content, suspend an account, or terminate an account. For serious violations, we don't issue a warning first—the account may be suspended or terminated right away.
We may not always be able to share the outcome with you.
Automated moderation
Image scanning is used strictly for safety and moderation. We do not use image scanning for advertising or personalization.
If an automated decision affects you, you can request a human review by emailing chatgathersupport@altapath.net.
Appeals
If your content was removed or your account was suspended and you think we got it wrong, email chatgathersupport@altapath.net.
Include your account details and a short explanation of why you're appealing. We'll review your request and get back to you.
Child safety & CSAE policy
ChatGather maintains a zero-tolerance policy for Child Sexual Abuse Material (CSAM), Child Sexual Abuse and Exploitation (CSAE), grooming, or child endangerment of any kind.
- Age restriction: ChatGather is not for users under 13. If we learn a user is under 13, we immediately delete their account.
- NCMEC & Law Enforcement Reporting: We report all instances of child sexual abuse material or child exploitation to the National Center for Missing & Exploited Children (NCMEC) via CyberTipline and to law enforcement agencies as required by law.
- Parent & Guardian Requests: If you're a parent or guardian and you believe your child under 13 has an account on ChatGather, email us at chatgathersupport@altapath.net.
Law enforcement requests
Law enforcement requests should be sent to chatgathersupport@altapath.net.
We require valid legal process—such as a subpoena, court order, or search warrant—depending on the type of data requested. We do not provide user data in response to informal requests.
We will notify the affected user unless we are legally prohibited from doing so or in emergency cases involving imminent harm or child safety.
Contact
For any safety concern, email chatgathersupport@altapath.net.
For privacy questions or requests, please see our Privacy Policy and Terms of Service.